1. FriendsOfNRI provides services (consultations, property management, matrimony support, elder care, travel arrangements, NRI-relocation services, etc.) — not physical products.

2. Because our offerings are intangible services, there is no physical shipping or courier delivery involved. Whenever a user purchases a service on the website, the “delivery” of that service will be completed via one of the following methods (as applicable):

   • Confirmation email with booking details / schedule / contact person.

   • Digital delivery of documents (e.g. contract papers, NRI documentation assistance).

   • Coordination via phone, WhatsApp, video call, or in-person coordination (for on-ground services in India).

3. All service delivery dates, times, and scope will be confirmed with the client at the time of booking or payment — there is no “shipping transit time.”

When You Book a Service

• Once payment is processed and all required information is provided by you, our team will contact you within [specify timeframe — e.g. 24–48 hours] to confirm service details.

• Service delivery or consultation will proceed as per agreed schedule.

If You Do Receive Any Physical Paperwork or Documents

• If at any stage we need to send physical documents (e.g. legal papers, official forms, printouts) — it will be clearly communicated.

• In such rare cases, we will share courier/shipping tracking details.