Service Cancellations

• You may request cancellation of a service before we begin work or before final confirmation, subject to the terms agreed at booking.

• To cancel, please contact us at [your support email] with your request and booking details.

Refunds & No-Service Cases

• Since we provide services and not physical products, refunds will be considered only under exceptional circumstances — for example, if we fail to deliver the promised service, or if there’s a breach of contract from our side.

• If eligible, refunds will be processed using the original payment method or via alternate method agreed mutually, within a reasonable timeframe (typically 7–15 working days).

• We will not refund for “change of mind,” or dissatisfaction with outcomes once the service has been delivered and accepted.

Service Modifications & Rescheduling

• If you request to modify or reschedule a service (date, time, package scope), we will attempt to accommodate you. Additional fees may apply depending on scope.

• Cancellation after work has started or after service delivery is not eligible for refund.

Exceptions & Good-Faith Considerations

• In rare cases (e.g. documented failures, negligence, or inability to deliver service as promised), we will review and may offer partial refunds or credits at our discretion.

• Any such claim must be submitted in writing within 7 days of promised delivery date, along with relevant documentation or evidence.